A former Salesforce exec left to build a startup that solved two key problems customer service reps faced on the platform. Now, a decade later, she’s partnering with the cloud giant to make financial communication more personal

Tuesday, 4 August 2020, 21:39:13
Hearsay Systems allows financial advisors and insurance agents to have a more personal relationship with clients while still keeping their communication secure and compliant. CEO Clara Shih founded the company after working at Salesforce for three years and realizing that digital customer relationships often lost the personal touch that an advisor offers. Almost a decade later, Shih’s startup is deepening its partnership with Salesforce, as digital personalized customer service is valued more than ever during the coronavirus pandemic. Ther partnership will improve Hearsay’s app on the AppExchange and develop more integrations and data sharing features between Salesforce and Hearsay, Shih said. Click here to read more BI Prime stories. When Clara Shih led product marketing for Salesforce’s AppExchange for three years in the late 2000s, she saw two glaring problems: First, Salesforce’s customer relationship management system lacked tools allowing agents to update a customer’s profile based on personal conversations with them.
— Business Insider

Why BofA Is Downgrading Take-Two After The Q1 Print

Tuesday, 4 August 2020, 17:28:11
Take-Two Interactive Software, Inc’s (NASDAQ: TTWO ) solid first-quarter print and potentially strong fiscal 2021 performance seem priced into the stock, according to BofA Securities. The Take-Two Analyst: Ryan Gee downgraded Take-Two Interactive Software from Neutral to Underperform and raised the price target from $155 to $166. The Take-Two Thesis: The company reported first-quarter bookings Monday that were 15% ahead of Street expectations and earnings that were 44% higher, on the back of a healthy acceleration in recurrent consumer spend, Gee said in the Tuesday downgrade note. (See his track record here .) RCS accelerated from 47% year-on-year growth in the … Full story available on Benzinga.com
— Benzinga

Bank of America Is Just Too Cheap to Ignore

Tuesday, 4 August 2020, 14:29:52
Multi-billionaire Warren Buffett just added to his position in BAC stock. Perhaps it’s time for you to consider buying some shares as well.
— InvestorPlace

Fund manager Tom O’Halloran quadrupled investors’ money in 9 years by betting on super high-growth companies. He explained his approach, and why new technologies could make the next decade for markets even better than the 2010s.

Tuesday, 4 August 2020, 14:03:00
Thomas O’Halloran manages the Lord Abbett Growth Leaders Fund , which has more than quadrupled investors’ money in nine years by investing in high-growth tech, consumer, and healthcare stocks. He’s even more optimistic about the coming decade, reasoning that the combination of the “technology revolution” and low interest rates should keep a secular bull market going through 2030. He also says there’s little reason to worry about the market dominance of Big Tech because companies like Microsoft and Amazon are innovating in ways that help other companies succeed. Click here to sign up for our weekly newsletter Investing Insider . Visit Business Insider’s homepage for more stories . A lot of experts go back and forth between praising Big Tech and worrying that it is dangerously dominant — but Thomas O’Halloran is consistent in thinking the companies deserve their success. “These companies are the greatest companies the planet has ever seen,” he said of Apple , Microsoft , Amazon , Alphabet , and Facebook . “I don’t worry about it at all, the concentration.
— Business Insider

Goldman, Bank of America left off Ant IPO for work with Alibaba rivals

Tuesday, 4 August 2020, 05:03:25
The sale is expected to raise more than $10 billion and could value Ant Financial at $200 billion
— Livemint